Privacy Policy
GrowthNest is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws in Canada.
1. Data Controller
GrowthNest
Address: 240 Richmond Street West, Suite 200, Toronto, ON M5V 1V6, Canada
Business ID: 949317206
Email: [email protected]
Phone: +1 437-618-2740
2. Information We Collect
We collect personal information when you:
- Use our contact form
- Register for a course or membership
- Create a user account
- Contact us by email or phone
- Browse our website (technical data may be collected automatically)
Collected data may include:
- Full name
- Email address and phone number
- Billing address and payment information
- Login credentials
- IP address, browser, and device information
3. Purpose of Data Processing
- To deliver our educational and coaching services
- To manage user accounts and subscriptions
- To process payments securely
- To provide customer support
- To meet legal and financial compliance obligations
- To enhance site performance and security
4. Legal Basis
Your data is processed based on:
- Your explicit consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate interest, such as service improvement or fraud prevention
5. Sharing with Third Parties
We may share your data with the following, where necessary:
- Website hosting and technical support providers
- Secure payment processors
- Legal or accounting professionals, where legally required
- Other third parties only with your explicit consent
6. Data Retention
We retain your data only as long as required to fulfill the purpose for which it was collected or as legally required (e.g., tax law may require retention for up to 7 years).
7. Your Rights
You may:
- Request access to your personal data
- Request correction of inaccurate or outdated data
- Request deletion of your data (subject to legal retention duties)
- Withdraw consent at any time
- Restrict or object to data processing
- File a complaint with the Office of the Privacy Commissioner of Canada
To exercise your rights, contact us at: [email protected]
8. Cookies and Tracking
We use cookies and similar tracking technologies to ensure site functionality and improve your experience. You may manage cookie preferences via your browser settings or our website banner.
- Essential Cookies: Required for basic site operations (e.g., login, navigation)
- Analytics Cookies: Help us understand user behaviour anonymously
- Marketing Cookies: Used only with your explicit consent for promotional purposes
9. Data Security
We implement industry-standard safeguards to protect your data against unauthorized access, misuse, or loss. All transmissions are encrypted (SSL) and stored on secure servers in Canada or the EU.
10. Changes to This Policy
This Privacy Policy may be updated from time to time. The current version will always be available at growthnestco.com. Updates become effective upon publication.